Look out for unexplained account or network activity, pop ups, and suspicious emails. If detected, immediately contact us, stop all online activity and disconnect any systems that may have been compromised. Keep records of what happened.
Avoid opening attachments in emails you were not expecting. Be particularly aware of emails that warn of some dire consequence unless you take action immediately.
Avoid clicking links in emails that are unexpected or from an unknown source. Clicking a link could bring you to a website with malicious code that can then infect your computer. If you do receive a link that is unexpected from someone you know, contact them directly to confirm.
Do not disclose personal information such as your address, mother’s maiden name, telephone number, bank account number or e-mail address to anyone.
Never give personal information to anyone over the phone.
Promptly and thoroughly review the transaction alerts sent by us and reconcile monthly credit card and bank statements for any errors or unauthorized transactions.
Immediately notify the bank if there are unauthorized entries or transactions found in the account.