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Extension of the COVID-19 relief measures

Published on : 30/ September /2020

In line with the directives of the Central Bank of UAE, we are delighted to announce the extension of the relief measures aimed at supporting our customers to face the challenges resulting from the COVID-19 pandemic until the end of December 2020. 
These measures will benefit our corporate and individual customers: 

  • Waiving the minimum balance charges
  • Waiving the charges for late update or submission of copies such as passport, trade license, Emirates ID, Visa for both individuals and corporates
  • Waiving all charges for ATM cash withdrawals on non-BOS ATMs within the UAE
  • All transfers will be at zero fees within the UAE
  • Increase the standard daily ATM cash withdrawal limit
  • Increase the standard MasterCard POS daily sale limit
  • Increase the daily ATM cash deposit limit
  • Possibility for six months deferral of instalments for eligible individuals and corporates affected by COVID-19.

For more details, please contact your Relationship Manager by email or phone.