Key Accountabilities

•                     Consult with suppliers to specify system requirements and design appropriate solutions.

•                     Maintain the existing IT infrastructure and upgrade hardware or software components that have become obsolete.

•                     Assist in the IT infrastructure administration and support activities, including:

• Designing the IT infrastructure by determining the appropriate network, hardware, and software solutions that meet the Bank’s requirements.
• Setting up the IT infrastructure, including installation and configuration of hardware, databases, hosts, routers, and network configuration servers.
• Maintaining the IT infrastructure through ongoing administration, security management, troubleshooting, and network services support.

•                     Assist in Designing and implementing backup and disaster recovery plans and procedures.

•                     Plan, implement, and manage IT infrastructure initiatives aimed at improving the Bank’s Information Security and Data Privacy posture.

•                     Maintain strong relationships with IT vendors and suppliers, and coordinate directly with them regarding technical issues and outstanding matters.

•                     Regularly monitor and analyse network and system log files.

•                     Report all incidents regularly.

•                     Assist in the execution of IT projects.

•                     Carry out daily, monthly, and yearly operational processing procedures.

•                     Provide second-level day-to-day support to end users.

Specifications

Qualifications / Certifications

•                     Bachelor’s degree in Information Technology or a related field.

Experience

•                     Minimum of 5 years of experience in IT Infrastructure, Security, and Project Management.

Technical Skills

•                     Network Administration

•                     Operating Systems Administration

•                     Virtualization Technologies